Unified Contact Services   Privacy Policy  

 Introduction

This Privacy Policy explains how Unified Contact Services, LLC (“UCS,” “we,” “our,” or “the Company”) collects, uses, and protects information provided by visitors to unifiedcontactservices.com (“Site”) and individuals who communicate with or submit information to us through the Site.

Grounds for data collection 

Unified Contact Services, LLC collects and processes personal information only when reasonably necessary to operate our website, respond to inquiries, provide requested services, communicate with applicants, clients, vendors, and business partners, and comply with applicable legal or regulatory requirements.


Information may also be processed based on your consent when you voluntarily submit information through our website, including through contact, employment, service inquiry, or other online forms.


We limit the collection and use of personal information to purposes reasonably related to our business operations and the reason the information was provided.

What information we collect?

Unified Contact Services, LLC may collect information that you voluntarily provide through our website, including:

  • Contact information, such as your name, email address, telephone number, and mailing address.
  • Employment and applicant information submitted when you inquire about or apply for opportunities with UCS, including information contained in applications, resumes, or other materials you choose to provide.
  • Business inquiry information submitted when you contact UCS regarding services, partnerships, government contracting, subcontracting, or other business opportunities.
  • Communications you send to us through website forms, email, or other contact methods.

Our website may also automatically collect limited technical information, such as browser type, device type, IP address, pages visited, and general website usage information. This information may be used to maintain, secure, and improve the website and understand how visitors interact with it.

We do not intentionally collect sensitive personal information through our public website unless it is reasonably necessary for a specific purpose and you voluntarily provide it.

How do we receive information about you?

We may receive information about you:

  • Directly from you when you complete a contact form, employment application, service inquiry, or other form on our website.
  • When you communicate with UCS by email, telephone, or other business communication methods.
  • Automatically through our website through limited technical and usage information generated when you visit or interact with the Site.
  • From third parties when appropriate, such as service providers or business partners that assist us in operating our website or providing requested services.

We do not purchase or sell personal information.

How we use and share information

Unified Contact Services, LLC may use personal information to:

• Respond to inquiries and requests for information.
• Process employment inquiries and applications.
• Communicate with applicants, clients, vendors, and business partners.
• Provide and improve our services and website.
• Maintain website security and prevent fraud or misuse.
• Comply with applicable legal, regulatory, or contractual requirements.

We do not sell or rent personal information.

We may share information with trusted service providers that assist us with website hosting, forms, email communications, analytics, business operations, or other services necessary to operate UCS. These providers may only use information as necessary to perform services on our behalf.

We may also disclose information when reasonably necessary to comply with applicable law, respond to a lawful government request, protect our rights or property, investigate suspected fraud or security concerns, or protect the safety of UCS, our users, or others.

User Rights

Depending on where you live and applicable law, you may have certain rights regarding your personal information, including the right to request access to, correction of, or deletion of personal information we maintain about you.


You may also contact us if you have questions about how your information is collected, used, or protected.


To submit a privacy-related request, please contact:

Unified Contact Services, LLC
Email: support@unifiedcontactservices.com

We may need to verify your identity before completing certain requests. We will respond to valid requests as required by applicable law.

Retention

Unified Contact Services, LLC retains personal information only for as long as reasonably necessary to fulfill the purposes for which it was collected, provide requested services, respond to inquiries, maintain business and employment-related records, comply with legal or contractual obligations, resolve disputes, and protect our legitimate business interests.


Retention periods may vary depending on the type of information collected, the purpose for which it was collected, and applicable legal or regulatory requirements. When personal information is no longer reasonably needed, we may securely delete, destroy, or anonymize it.

Cookies

Our website may use cookies and similar technologies to help the Site function properly, remember visitor preferences, understand how visitors use the Site, improve website performance, and support analytics.


Cookies may include session cookies, which generally expire when you close your browser, and persistent cookies, which may remain on your device for a limited period. Certain third-party services used by our website may also place cookies or similar technologies.


Unified Contact Services, LLC may use Google Analytics or similar analytics tools to better understand website traffic and usage patterns. These services may collect information such as browser type, device type, pages visited, approximate location, IP address, and interaction with the Site. We use this information primarily to evaluate and improve our website and services.


You may control or disable cookies through your browser settings. Disabling certain cookies may affect the functionality or performance of some website features.

Third-Party Collection of Information

Our website may contain links to or use services provided by third-party companies, service providers, analytics providers, hosting providers, form-processing services, or other business partners. These third parties may collect or process information in accordance with their own privacy policies and terms.


Unified Contact Services, LLC does not control the privacy practices of third-party websites or services. We encourage visitors to review the privacy policies of any third-party service they choose to access or use.


We may share limited information with service providers when reasonably necessary for them to perform services on our behalf, operate our website, support communications, process submitted information, or provide other business-related services

How do we safeguard your information?

Unified Contact Services, LLC uses reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure. These safeguards may include secure website connections, access controls, password-protected systems, and limiting access to information to individuals or service providers who reasonably need it for business purposes.

While we take reasonable precautions to protect information submitted through our Site, no method of electronic transmission or storage can be guaranteed to be completely secure.

Third-Party Processing and Data Locations

Some service providers used to operate our website or support our business may process or store information in locations different from the location where the information was originally collected. By using our Site or submitting information to us, you acknowledge that information may be processed by service providers in accordance with their applicable privacy practices and legal requirements.

Marketing

Unified Contact Services, LLC may use contact information you voluntarily provide to communicate with you about our services, opportunities, business updates, or other information that may be relevant to your relationship with UCS.


Where required, marketing communications will be sent only with appropriate consent. You may opt out of promotional email communications at any time by using the unsubscribe option provided in the communication or by contacting us.


We may still send non-promotional communications related to applications, inquiries, services, transactions, contracts, or other business matters even if you opt out of marketing communications.



Corporate transactions

If Unified Contact Services, LLC is involved in a merger, acquisition, reorganization, sale of assets, financing, or similar business transaction, information held by UCS may be transferred as part of that transaction. Any successor organization would be expected to handle such information in accordance with applicable law and the privacy commitments in effect at the time of the transaction.

Children’s Privacy

Our website is not directed to children under the age of 13, and Unified Contact Services, LLC does not knowingly collect personal information from children under 13 through the Site.


If we learn that personal information from a child under 13 has been submitted to us without appropriate authorization, we will take reasonable steps to delete it. A parent or legal guardian who believes a child has provided personal information to UCS may contact us using the information provided below.

Updates or Amendments to This Privacy Policy

Unified Contact Services, LLC may update this Privacy Policy periodically to reflect changes in our website, business practices, technology, or legal requirements. When changes are made, we will update the “Last Modified” date below.


We encourage visitors to review this Privacy Policy periodically for information about how we collect, use, and protect information.

How to contact us

 If you have questions about this Privacy Policy, the information we collect, or our privacy practices, please contact:

Unified Contact Services, LLC
Email:
support@unifiedcontactservices.com
Website:
unifiedcontactservices.com

Last Modified: September 6, 2026